Whether a power issue or simply an open door is causing the unit not to run, it needs to be fixed quickly to keep up with the lunch rush. Before you run straight to a tech, there might be a simple remedy you can try on your own. Thanks to our friends at TurboChef, try these troubleshooting tips for when a TurboChef NGO or Sota isn’t working. @TurboChefTV creates top of the line commercial cooking equipment to ensure customers are always satisfied: https://www.partstown.com/turbochef/parts Parts Town has real OEM oven and range parts to help maintain and repair any commercial unit. If you need new commercial oven and range parts, visit us today: https://www.partstown.com/oven-range-parts